📘 Understanding Rwanda’s Customs System – FRAMEG Explains
Shipping cargo from Europe to Rwanda involves customs procedures managed by the Rwanda Revenue Authority (RRA). These procedures are designed to ensure security, proper taxation, and compliance with Rwandan import laws.
At FRAMEG Cargo, Tour & Travel Services, we guide our clients through every step of the customs clearance process – saving you time, avoiding delays, and ensuring peace of mind.
📦 Step-by-Step: How Customs Work in Rwanda
1. Document Preparation
You must provide the following documents before your cargo can clear customs:
- 📄 Air Waybill / Bill of Lading
- 📦 Packing List
- 💼 Commercial Invoice
- 📑 Import Declaration Form (IDF) (Registered in RRA system)
- 🧾 Proof of payment (if goods are purchased)
2. Classification & Valuation
The Rwanda Revenue Authority uses the HS Code system to classify goods. Customs officers assess the customs value based on your invoices, then calculate duties and VAT.
3. Duties & Taxes
Typical charges include:
- 25% Import Duty (varies)
- 18% Value-Added Tax (VAT)
- 3% Withholding Tax (WHT)
- 5% Infrastructure Development Levy (for some items)
FRAMEG helps clients estimate taxes before goods arrive.
4. Clearance Process
Once taxes are paid, RRA clears your goods:
- ✅ GREEN CHANNEL: Immediate release.
- 🔎 YELLOW/RED CHANNEL: Additional inspection or documentation required.
FRAMEG liaises with RRA agents to speed up this process for you.
5. Final Delivery
After clearance, we arrange transportation to your preferred address in Rwanda – whether Kigali, Huye, Rubavu, or elsewhere.
🛠️ FRAMEG’s Role:
At FRAMEG, we:
- Help you prepare customs documents.
- Classify and value your cargo properly.
- Handle all paperwork in the RRA declaration system.
- Pay taxes on your behalf and provide official receipts.
- Deliver cleared cargo to your door.
📞 Contact Us Today
Let FRAMEG handle customs and logistics while you focus on what matters.
📞 +250 788 503 237
📞 +250 782 410 028
📞 +250 780 076 889
📞 +250 780 851 075
📧 info@framegrwanda.org
📧 infokglframeg@gmail.com
🌐 www.framegrwanda.org
