Flight cancellations and refund processes can be stressful — especially when your plans change unexpectedly. Whether it’s due to weather disruptions, airline adjustments, or personal emergencies, understanding your rights and options is essential for a smooth travel experience.
At Frameg Cargotour & Travel Services Ltd, we simplify the process for you, offering professional support when dealing with cancellations, rescheduling, or securing flight refunds.
Common Reasons for Flight Cancellations
- Bad weather conditions
- Technical issues with aircraft
- Operational challenges
- Passenger emergencies
- Visa or documentation issues
Each airline — like KLM (KL), Brussels Airlines (SN), EgyptAir (MS), Qatar Airways (QR), Ethiopian Airlines (ET), RwandAir (WB), and Turkish Airlines (TK) — has specific policies regarding cancellations and refunds. At Frameg, we stay updated on all regulations so you don’t have to stress.
How Frameg Helps You
✅ Fast Rescheduling:
Missed or canceled flights? We quickly rebook you on the next available flight with minimal charges.
✅ Refund Processing:
We assist you in securing your eligible refunds, following up with airlines and processing claims on your behalf.
✅ Clear Guidance:
Our travel experts guide you through airline policies, fees, and best options to minimize your losses.
✅ 24/7 Customer Support:
Our team is available to help anytime — before departure or after your trip begins.
Why Book with Frameg?
- Direct partnerships with major airlines (KL, SN, MS, QR, ET, WB, TK)
- Quick handling of refunds, changes, and upgrades
- Personalized ticketing services tailored to your needs
- Convenient communication by phone, WhatsApp, or email
📞 Need help with a flight issue today?
Phone: +250 788 503 237
Phone: +250 780 076 889
Phone: +250 782 410 028
Location: Kigali, Rwanda
📧 Email: info@framegrwanda.org | infokglframeg@gmail.com
✅ Frameg Rwanda — Your Trusted Partner for Ticketing, Cargo, and Travel Solutions in Rwanda and beyond.
