🏷 Step-by-Step Guide to Request Cargo Services in Rwanda with FRAMEG
When it comes to shipping goods—whether within Rwanda or across the globe—you need a trusted, efficient, and transparent cargo service provider. That’s where FRAMEG Cargo Tour & Travel Service comes in. As a proudly Rwandan-based company, we make cargo handling easier for individuals, businesses, and travelers.
Here’s your complete step-by-step guide on how to request cargo services with us:
📦 Step 1: Identify Your Cargo Type
Determine what you want to send:
- Personal items
- Commercial goods
- Oversized shipments
- Sensitive items (fragile or temperature-controlled)
Understanding the size, weight, and nature of your cargo helps us guide you to the best shipping option: Airfreight, Seafreight (FCL/LCL), or Courier Express.
📞 Step 2: Contact FRAMEG
Get in touch with our team in Rwanda via:
- 📲 Phone/WhatsApp: +250 788 503 237
- 📧 Email: info@framegrwanda.org
- 🏢 Office: Kigali, KN 3 Road, Near BATI VALLEY Guest House
- 🌐 Website Live Chat: framegrwanda.org
Our staff will help you assess the best transport route, estimated costs, and required documents.
📝 Step 3: Provide Shipment Details
To proceed, we’ll need:
- Sender’s full details
- Receiver’s information (name, phone, address)
- Cargo description
- Estimated weight and dimensions
- Preferred shipping method (Air or Sea)
🧾 Step 4: Get a Quote
Once we gather your cargo information, we’ll send you a detailed quotation including:
✅ Shipping cost
✅ Estimated delivery time
✅ Customs clearance details (if international)
✅ Insurance options (optional but recommended)
🧳 Step 5: Drop-Off or Pick-Up Arrangement
You can either:
- Bring your package to our Kigali office, or
- Schedule a pick-up service (available in selected areas)
🚚 Step 6: Cargo is Shipped
We’ll handle the entire shipping process:
- Documentation & customs
- Packaging (if needed)
- Real-time tracking
- Partnering with trusted airlines (like Turkish Airlines, Qatar Airways) or sea carriers (like Savino Del Bene)
📬 Step 7: Delivery Confirmation
Once the cargo arrives at its destination:
- You’ll get a delivery confirmation
- We’ll provide receipt or proof of delivery
- Our team remains available for after-shipment support
✅ Why Choose FRAMEG Cargo?
- ✔ Based in Rwanda, with global reach
- ✔ Trusted partners (Airlines & Shipping Lines)
- ✔ Friendly & multilingual customer service
- ✔ Competitive pricing & fast turnarounds
- ✔ 10+ years of experience
📍 Ready to Ship With Us?
Whether you’re a business exporting products or a traveler sending home packages—FRAMEG Rwanda is here to serve you. Let’s make your shipping stress-free.
👉 Visit us: www.framegrwanda.rg
📞 Call/WhatsApp: +250 782410028
📞 Call/WhatsApp: +250 780076889
📧 Email: info@framegrwanda.rg
